At Thebooking.lk, we prioritize the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our website to make hotel bookings. By using our website, you consent to the practices described in this policy.

1. Information We Collect: We may collect personal information from you when you make a hotel booking or interact with our website. This information may include your name, contact details, payment information, and any other details you provide voluntarily.

2. Use of Information: We use the collected information to process your hotel bookings, communicate with you regarding your reservations, and provide customer support. We may also use your information to improve our services, personalize your experience, and send you promotional offers or updates unless you opt out of receiving such communications.

3. Disclosure of Information: We may disclose your personal information to the hotel or accommodation provider to facilitate your bookings and provide you with the requested services. Additionally, we may share your information with trusted third-party service providers who assist us in operating our website and delivering services. We do not sell or rent your personal information to third parties for marketing purposes.

4. Data Security: We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use encryption technology, secure payment gateways, and other industry-standard security practices. However, please note that no method of data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. We will securely delete or anonymize your personal information when it is no longer needed.

6. Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your browsing experience, analyze website usage, and personalize content and advertisements. These technologies may collect information such as your IP address, browser type, device information, and browsing patterns. You have the option to control the use of cookies through your browser settings.

7. Third-Party Links: Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy: Our website is not intended for children under the age of 18. We do not knowingly collect personal information from individuals under 18 years of age. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove the information promptly.

9. Changes to the Privacy Policy: We reserve the right to modify or update this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we collect, use, and protect your information.

10. Contact Us: If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [contact information].

Cookie Policy for Hotel Booking Website:

This Cookie Policy explains how our hotel booking website uses cookies and similar tracking technologies. By using our website, you consent to the use of cookies as described in this policy.

1. What are Cookies: Cookies are small text files that are placed on your device when you visit a website. They help us recognize your device, remember your preferences, and provide you with a personalized browsing experience.

2. Types of Cookies We Use: a. Necessary Cookies: These cookies are essential for the operation of our website. They enable basic functions such as page navigation, security, and access to certain features. b. Performance and Analytics Cookies: These cookies collect anonymous information about how visitors use our website, which helps us improve its performance and user experience. c. Functionality Cookies: These cookies allow our website to remember your preferences and provide enhanced functionality, such as remembering your language selection or saved bookings. d. Advertising and Targeting Cookies: These cookies track your browsing habits and interests to deliver targeted advertisements and promotional materials relevant to you.

3. Third-Party Cookies: We may allow third-party service providers, such as analytics providers or advertisers, to place cookies on our website. These cookies may collect information about your browsing activities on our website and other websites.

4. Managing Cookies: You can control and manage the use of cookies through your browser settings. You have the option to delete existing cookies and configure your browser to reject certain types of cookies. However, please note that disabling cookies may impact your browsing experience and limit the functionality of our website.

5. Changes to the Cookie Policy: We reserve the right to modify or update this Cookie Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this policy periodically to stay informed about how we use cookies.

6. Contact Us: If you have any questions, concerns, or requests regarding our Cookie Policy or the use of cookies on our website, please contact us at [contact information].

Thank you for choosing our hotel booking website. We strive to provide you with a secure and enjoyable booking experience.